Refund Policy

LabelWink

Refund Policy

We process refunds fairly and transparently. Here is exactly what to expect after your return is approved.

🔍

Quality Check

Required Before Refund

💳

Refund Timeline

7–10 Business Days

🏦

Refund Method

Original Payment Only

🛡️

Defective Items

Full Refund Guaranteed


How the Refund Process Works

📦

Return Received

🔍

Quality Check

Approved

💳

Refund Credited

Total time from receiving your return: 7–10 business days


🔍

Quality Check Process

Refunds are processed only after the returned product passes our quality check. We inspect every returned item to confirm it meets our return eligibility criteria — unused, unwashed, and with all tags intact.

⚠️ Items that do not pass the quality check will be returned to the customer and a refund will not be issued.

⏱️

Refund Timeline

Once your return is approved after quality check, the refund will be credited to your original payment method within 7–10 business days.

UPI / Net Banking

Typically 3–5 business days after approval

Credit / Debit Card

Typically 5–10 business days depending on your bank

✅ All payments at LabelWink are 100% online — secure checkout via Razorpay (UPI, Cards, Net Banking).

🚫

Non-Refundable Charges

Shipping Fees

Original delivery charges are non-refundable

Payment Gateway Convenience Fees

Any processing fees charged at checkout are non-refundable

🛡️

Defective or Wrong Items

If you receive a defective or incorrect item, please contact us within 48 hours of delivery with clear photographs of the product.

In such cases we provide:

Full refund to your original payment method
Or a free replacement — your choice
Return shipping fully covered by us

💳 Accepted Payment Methods

📱

UPI

GPay, PhonePe, Paytm

💳

Cards

Visa, Mastercard, RuPay

🏦

Net Banking

All major Indian banks

🔒

Secure Checkout

Powered by Razorpay

Have a Question About Your Refund?

Our support team responds within 24 hours on business days. Please have your order number ready.

📧 Contact Support

Defective or Wrong Items

If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photographs of the product. We will provide a full refund or replacement at no extra cost, including return shipping.