Return & Exchange Policy
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Return & Exchange Policy
Your satisfaction is our priority. We accept returns and exchanges under the conditions outlined below.
Return Window
7 Days from Delivery
Ship Back Within
5 Days of Approval
Condition
Unused & Tags Intact
Exchange
Subject to Availability
Eligibility Criteria
We accept returns and exchanges only if the product meets all three of the following conditions:
Return Time Window
Return and exchange requests must be raised within 7 days of delivery. Requests raised after this window will not be accepted.
⚠️ Please initiate your request as soon as possible after receiving your order.
How to Request a Return or Exchange
To initiate a return or exchange, contact our customer care team with your order number and reason for return via any of the following:
Shipping the Item Back
Once your return is approved, items must be shipped back to us within 5 days of approval.
Standard Returns
Return shipping is at the customer's expense
Defective / Wrong Item
We cover the full return shipping cost
Exchanges
Exchanges are subject to product availability at the time of your request.
💡 If the desired size or colour is unavailable at the time of exchange, a full refund will be processed to your original payment method instead.
❌ Items Not Eligible for Return
Need to Raise a Return Request?
Our team responds within 24 hours on business days. Have your order number ready.
📧 Contact Support